Technology advances on a daily rate in all sorts of fields. You can’t go past a day without hearing of some advancement in technology, some new tech being launch, and the same can be said for how businesses are now operating with a more tech focused background. The advancements in technology for businesses, is massive, and some are working well, and other are requiring work and dedication. That being said, there are some nifty changes within the business world where technology has had the biggest investment, and I wanted to share with you what some of them are. Maybe you have them within your business or where you work.
Web conferencing
There is a rapid growth in technology when it comes to communication within the business world. Of course, mobile phones revolutionised the way people did business all those years ago, so there shouldn’t be a surprise that communicative technology is on the up within business. Web conferencing is another platform of communication, enabling business leaders and influencers, even in all four corners of the world, to be able to communicate in one go through one medium. This can help business to move quickly, especially with time zones.
Employee ID advancements
Technology has advanced so much, that you can now use technology to even I’D staff either as they walk into the business, or as they use things like lifts or escalators. Companies like www.clearstar.net have paved the way in this sort of advanced technology, and it means now that even departments like HR can advance to do things individually and keep things safe, while using facial recognition to access reports and information on employees.
The AI customer support model
I guess it may be said that it has been a bit of a bumpy ride when it comes to changing over from a human customer support agent, to a live chat option on your website that is handled by a computer, and online account service or even a touch tone key option and automated service. However, it isn’t going anywhere and more companies are opting for this cost cutting bit of technology.
Smartphone applications
Many larger businesses have chose to go full out digital and that can mean using smartphone applications as another way to build an ecommerce option for customers to buy, to contact and to be kept up to date with the latest offerings your business has to offer. It seems that technology relating to shopping is more down to convenience, which means a quick and easy app or a digital and mobile friendly website are essentials.
Social media and giving your business a voice
Finally, social media is huge and it can give businesses a chance to have a voice and to engage directly with their customers and clients. So much so that now, businesses are looking to hire people specifically to manage their social media enterprises. Increase following and to create engaging content. It can certainly enhance your business reach and even increase traffic to your website or increase sales.
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