You should supply feedback to your client as soon as you can. If you wait too long, there is more risk that they may forget the kind words or gestures they should be looking at more closely. It may be more difficult to come to a solution, especially if you are no longer working with […]
Tag Archives | Customer Service
How To Make Your Business More Customer-Centric
A winning business model relies on several key components, but nothing is more important than client opinions. They are the people who will ultimately determine whether the company succeeds or fails. Consequently, ensuring that every aspect of your venture is tailored to their needs should be a priority. Several steps can be taken to make […]
Give Customers More Choice And They’ll Always Reward You
Are you looking at the best ways to increase sales numbers in your business? If so, we recommend that you focus on giving your customers and clients more choice. Here are some of the key areas to think about. More Purchase Options First, you need to make sure that you are giving customers more ways […]
Building Up A Reputation As A Great Brand
What does it take to build a great brand? It’s one thing to become a household name, but a ‘great’ brand doesn’t have to earn billions every year. It’s about what the brand represents and how your customers feel about your brand. Everyone wants their brand to be seen as the best amongst their competitors, […]
Guaranteed Ways To Annoy Your Customers (And How To Avoid Doing So)
Customers: They are the lifeblood of your business. For this reason, you should do all you can to avoid annoying them. In some cases, an annoyed customer might: Stop using your business Spread bad word of mouth about your business Write negative online reviews about your business Cause others to think twice about using your […]